TWIG Earcuff

PLEASE NOTE : Jewellery might vary slightly as each product is handmade.

Base Metal : Brass

Coating : Gold

CARE INSTRUCTIONS : Store jewels inside the pouch we provide when not in use. Do not spray perfume and keep jewellery away from water for its longer life.

FOR DOMESTIC SHIPPING WITHIN INDIA:

To avoid causing damage to the environment due to wastage of fabric and textile materials, all our products are made-to-order. Moreover, we value the importance of fit and make outfits customised as per your measurements.

For this reason, we generally take between 18-20 working days to deliver garments within India. Our team is always available at sales@zwaan.in to help you track your delivery status.

Shipping charges are automatically calculated at checkout.

FOR INTERNATIONAL SHIPPING:

We generally take between 20-25 working days to deliver garments internationally. 

Most countries are shipped to on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are in, payment of these at the time of delivery is necessary to release your order from customs on arrival.

For more information, please write to us at sales@zwaan.in

INTERNATIONAL RETURNS:

• NO Refunds for any orders.
• NO Returns will be accepted for all international orders. 
• For any assistance please call +91 9979981147
  
  

DOMESTIC RETURNS:

• NO Refunds for any orders.
  
  
• Returns are ONLY applicable in case of standard sizing and design. Write an email to us at sales@zwaan.in or contact us at 9979981147 within 3 days of the receipt of the product. The product needs to be re-packed in the same format as it was received, before returning it back to us.
  If the product is in its original condition i.e. -  Unused, and Unworn, a CREDIT NOTE with a code for the amount (after deducting shipping charges) will be initiated and shared with you via Email and/or WhatsApp. The credit amount can be used in our online or offline flagship store, valid for 365 days since date of issue.

• Returns are NOT applicable in case of custom sizing and/or colour. If the order is placed in standard sizing and if you wish to get it altered to your custom measurements, you can reach out to us at  +91 9979981147
  
  
• Accessories and Swimwear are NOT eligible for return and refund.
  

• Products on sale are NOT eligible for refund, exchange, or store credit.